★★★★★ Easy to use! - Pros: As a customer care representative manager, it is easy to monitor our calls and be sure that we are as efficient as possible with the leads coming in.
- Brittney D.
★★★★★ 5 Star - Could not be happier with the product and even more so with the support we have received from the entire ThermoGrid Team. Special props to [SENSITIVE CONTENT HIDDEN] for always being there to answer our questions with a positive attitude. Pros: The ability to automate many of our daily tasks and customer touch points.
- Roy W.
★★★★★ Soft ware help desk - We have been using it for a few yrs now and find it works very good as it is quite specific to our industry. Pros: More options especially saving photos to add to invoices
- Don F.
★★★★★ Great software for any HVAC company. - We were able to go paperless and it allowed for a more streamlined system for service allowing photos and documents to be added to orders. Pros: The customer service by far outweighs any trouble you could run into during setup. They make themselves available to you whenever you need them. The functionality is great for technicians and administration. It helps keep track of revenue, leads passed, and average tickets all from a single reports page.
- Michael J.
★★★★★ Thermogrid Software - Pros: Very user friendly. Many how to videos to better understand functions of the software. Credit card, banking and quickbooks integration works very well and eliminates a lot of data double entry. Flat rate pricing feature is a plus and is fully customizable to our company needs. Customer service is always there to resolve or answer any questions.